Advice from the Alzheimer’s Society when asked the question “I want to go home.”

It is not uncommon for a person with dementia in residential care to say they want to go home. This can be distressing for every one. Below are a few considerations on what to say to someone in this situation who wants to go home.


1) Avoid arguing about whether they are already ‘home’

For a person with dementia, the term ‘home’ may describe something more than the place they currently live. Often when a person with dementia asks to go home it refers to the sense of home rather than home itself.

‘Home’ may represent memories of a time or place that was comfortable and secure and where they felt relaxed and happier. It could also be an indefinable place that may not physically exist.

It’s best not to disagree with the person or try to reason with them about wanting to go home.

“If he or she doesn’t recognise their environment as ‘home’ at that moment, then for that moment, it isn’t home”

TRY THIS INSTEAD: Try to understand and acknowledge the feelings behind the wish to go home. Find out where ‘home’ is for them – it might not be the last place they lived It could be where they lived before moving recently or it could be somewhere from their distant past.

Often people with dementia describe ‘home’ as a pleasant, peaceful or idyllic place where they were happy. They could be encouraged to talk about why they were happy there. This can give an idea as to what they might need to feel better.

“I want to go home”

2) Reassure them of their safety

The desire to go home is probably the same desire anyone would have if we found ourselves in a strange and unreasonable place.

TRY THIS INSTEAD: Reassure the person verbally, and possibly with arm touches or hand-holding if this feels appropriate. Let the person know they are safe.

It may help to provide reassurance that the person is still cared about. They may be living somewhere different from where they lived before, and need to know they are cared for.

3) Try diverting the conversation

Keep a photograph album handy. Sometimes looking at pictures from their past and being given the chance to reminisce will ease feelings of anxiety. It might be best to avoid asking questions about the picture or the past, instead trying to make comments; ‘That looks like Uncle Fred. Granny told me about the time he ……….’

Alternatively, you could try diverting them with food, music, or other activities, such as a walk.

4) Establish whether on not they are feeling unhappy or lonely

 A person with dementia may want to ‘go home’ because of feelings of anxiety, insecurity depression or fear.

Is the person with dementia happy or unhappy now? If they are unhappy, it may be possible to discover why. If they cannot tell you why, perhaps a member of staff or another resident knows why.

Like other people, someone with dementia may act out of character to the people closest to them as a result of a bad mood or bad day.

Does the person with dementia keep talking about going home when people are not visiting them in the care home? Does he or she seem to have settled otherwise? The staff in the home may know.

“I want to go home”

5) keep a log of when they are asking to go home

Certain times of the day might be worse than others. What seems to be the common denominator about these times? Is it near meal times (and would a snack perhaps help)? Is it during times when the environment is noisier than usual? Is it later in the day and possibly due to ‘sundowning’?

If you see a pattern, you can take steps to lessen or avoid some of the triggers.


The Alzheimer’s Society’s booklet will help you if you’re caring for or supporting someone with dementia and are looking to choose the right care home. This free resource also has tips for moving into a care home, including advice on asking to go home.