If you struggle to stand while using public transport, there is a free badge and card available to help you alert fellow passengers that you need a seat.

You’d think that would be a clear message wouldn’t you?. But one outraged disabled passenger says it has made little difference. “There is still a lack of consideration from fellow passengers,” she said, adding, “I’m fed up with having to beg for a seat.”

“What I now want to happen is for Transport For London (TfL) to make an announcement at every stop saying ‘Look up, does someone need your seat’. It shouldn’t be necessary but it is.”

Here is a question and answer session with TfL:

Do I need to prove my need for the badge and card?                                                  No. We will not ask customers for their medical history or supporting evidence from a doctor – it will be entirely self selecting

What happens if nobody gives up a seat?                                                                  We can’t insist customers give up their seat for you but if you are struggling to get the attention of your fellow passengers, politely approach someone and make it clear you require a seat. You do need to explain your reason but don’t forget the person in the seat may also require it. Not everyone who requires a seat will have a badge. We encourage all customers to be considerate and use their common sense.

Will staff help me get a seat?                                                                                      Staff are not expected to intervene in helping you get a seat. However, if you face any discrimination, hate crime or abuse, call a member of staff or report the incident to British Transport Police on 0800 40 50 40 or text 61016. Always dial 999 in an emergency.

What do I do if I see someone with a badge?                                                             If you see someone with a badge or card and you are seated, please stand and offer them your seat. While there are priority seats on public transport, we would encourage all customers in any seat, to be considerate and offer their seat to those that are less able to stand.


I am less able to stand myself but I don’t have a badge. Am I expected to move for badge holders?                                                                                                      Not at all. We recognise that many customers who need a seat won’t have a badge or card, including pregnant women, parents with babies, older people, injured people, including those with hidden impairments and conditions.

To apply for your free badge and card click here  

As almost 3 million people use the tube everyday it’s always best, if practical, to travel outside peak times. During the week these are normally between the hours of 6.30 to 9.30am and 4.00 until 7.00pm